Financial Services

STI understands all aspects of the Military Health Care system financing and can quickly improve hands on services for Financial Auditing, Reimbursement Management, and Business Intelligence. As shown in the map below, STI personnel have delivered these services at nearly every CONUS Military Treatment Facility (MTF) and many OCONUS sites as well.

Locations where STI provides Financial Analysis

Financial Auditing

Problem: The military healthcare financial system is completely different now than it was ten, or even five years ago. Commanders and their resource managers must deal with capitated financing methodologies, new accounting systems, accrual funding, and the “risks” of referred private sector care. The last few years have also seen increased pressure by Congress to ensure DHP funds are properly accounted for and spent wisely. To be successful in this complex environment is a challenge for MTFs since they must face the reality of financial management staffs with limited management experience, deployments, and the general lack of time to analyze costs.

Solution: Collectively, STI’s financial management consultants have 100 years of experience within the MHS, including experience at both the MTF and the Intermediate Command levels. As recognized experts in the field, our consultants have the uncanny ability of helping to identify previously “lost” funds available to the MTF. This is done through a detailed analysis of financial data, workload indicators, revenue generation, private sector care referral patterns, and other pertinent documents. Simply put, we provide practical guidance on the most effective ways to manage the MTF budget and save DHP dollars…period!

Value: STI’s financial management analysis at 15 MTFs at one Intermediate Command yielded savings of approximately $8M during one fiscal year. At a large medical center, STI identified approximately $3M in efficiencies through a detailed analysis of cost data. At two separate MTFs, STI identified $2.6M in accounting errors. Finally, “hands-on” training was provided to more than 50 resource managers and budget analysts.

Resource Management

Problem: The military healthcare financial system continues to evolve and optimization of reimbursements has never been more important. This increases the pressure for MTF Commanders to ensure all reimbursements are identified and collected. Resource Managers also must look at how reimbursements fit into the overall financial program. Unfortunately, MTF Commanders and Resource Managers lack the information systems and trained staff to ensure all required actions is actually occurring. This is where STI can help.

Solution: Our consultants have years of experience managing reimbursements at both and MTF and higher headquarters level. We will examine all facets of each reimbursement program (TPC, MAC, MSA) and report program deficiencies. We will specifically review: correct patient appointment scheduling and end-of-day processing; coding accuracy; effectiveness of identification and collection of other health insurance data; ensure complete, accurate, and timely billing is being accomplished; and examine the effectiveness of Accounts Receivable management. If needed, we will develop metrics and provide training to your staff.

Value: Through an evaluation of the complete revenue cycle, it is possible to identify savings across all components of the medical reimbursement system. Results of past consulting visits include:

Several million dollars in billable opportunities
Validation of staffing requirements needed to manage non-TPC reimbursement programs
Identifying the impact proposed medical service changes would have on collection efforts
Recommendations to improve cost accounting.

Business Intelligence

Problem: Commanders at all levels make resource and financial management decisions on a daily basis. Often, these decisions are based on two elements – current financial and workload data. This data is often not accurate due to accounting errors, use of non-standardized processes, inattention to detail, or the use of aged data from headquarters. Unfortunately, this data is all that is available to senior managers who may not realize the data is faulty. They may extrapolate the analytical results into a local framework. This data can force MTFs in a reactionary mode towards changing market and patient population trends, with negative financial consequences.

Solution: Through a data analysis capability that has been honed through ten years of support for the Health Program Analysis and Evaluation (HPA&E) directorate, along with the top DoD financial analysis consulting group in the industry, STI can help managers at all levels identify good data from bad and then make better use of this data for critical operational decisions. With these skills, STI can identify valuable data sets, validate and process the data, and help Commanders use this data. STI delivers results in report format, a business object application that operates on a data cube, spreadsheets, or in any form that the client desires.

Value: With this data analysis capability, MTFs can collect the best available data and then have it translated directly into a frame of reference that simplifies decision making. STI can improve the data and data use on multiple levels. STI can tailor services to meet the needs of the MTF and provide the tools that allow interaction with the data to improve the quality of decisions. In either case, STI will bring the latest analytical data into a format that allows decision makers to predict market trends and make budgetary accommodations early.

For more information, please contact Kenyatta Jenkins at 301.933.8310 x303or send an e-mail to jenkinsk@stic2.com.